SHIPPING POLICY

INKWAYPOST SHIPPING POLICY

Effective Date: December 5, 2025‌

1. SHIPPING OPTIONS

Inkwaypost offers the following delivery methods for physical products (if applicable):

Standard Shipping‌: Estimated delivery within ‌10–40 business days‌ (international).

2. SHIPPING COSTS
   Domestic shipping fees are calculated based on package weight, destination, and selected service.
   International orders may incur additional customs fees; customers are responsible for these charges.
   Free shipping may apply for orders exceeding [insert minimum amount, e.g., “$2.6”] (domestic only).
3. ORDER PROCESSING
   Orders placed before ‌12:00 PM (local time)‌ are shipped the same day; others are processed within ‌1–2 business days‌.
   Tracking information is emailed once the order ships.
4. DELIVERY UPDATES
   In case of delays (e.g., customs clearance, weather disruptions), customers receive notifications via email.
   Customers may track orders in real-time using the provided tracking number.
5. LOST OR DAMAGED SHIPMENTS
   Report issues within ‌48 hours‌ of delivery via [email protected]. Include photos of the damaged item or packaging.
   Inkwaypost will investigate and replace or refund eligible items at its discretion.
6. RETURNS FOR PHYSICAL PRODUCTS
   Unopened items may be returned within ‌30 days‌ for a refund (excluding shipping costs).
   Return shipping is the customer’s responsibility unless the item was defective or shipped incorrectly.
7. INTERNATIONAL SHIPPING
   Import duties, taxes, or fees are not included in the order total; customers must settle these with local authorities.
   Inkwaypost is not liable for items held by customs due to incomplete documentation.